Shipping Protection
- Free US shipping available
- 3-5 Business Day Production Timeframe
- Secure Checkout
By selecting Package Protection at checkout and paying an additional fee of 3% of your order subtotal, your order will be protected from damage or loss. If your order never arrives or is damaged when it arrives, you can easily file a claim with our team and receive a replacement order or receive a store credit to repurchase the item ordered.
If your package has been marked "delivered", yet you have not received it, please wait at least 3 days, but no longer than 15 days, after delivery confirmation to file a claim.
- For packages marked delivered, but still have not been received 3 days after delivery confirmation (and no longer than 15 days), we will issue you a replacement. If a replacement cannot be sent (limited edition, discontinued, etc.), we will issue store credit for the original purchase price
- For packages not marked delivered & presumed lost by the carrier, we will issue store credit for the original purchase price.
- For damaged packages, we will issue you a replacement. If a replacement cannot be sent (limited edition, discontinued, etc.), we will issue store credit for the original purchase price
We ask for your cooperation as needed for filing insurance claims, which may include photos, etc.
To file a claim, contact us at hello@barnstreetdesigns.com with your Order ID, contact info, and a description of the problem, and we will get back to you within 2-3 business days. Please include photos of damaged items, if applicable. Please use subject line: "Package Protection Order ####"
If you declined Package Protection, and your package has been lost, stolen, or damaged, please contact the carrier directly.
Package Protection does not cover shipments where shipment addresses were input incorrectly by the customer.
Shipping times will vary depending on your location. Normal shipping time is around 5 business days (within the 48 continental US).
This purchase is a subscription and will reoccur every month.
Subscription shirts ship each month between the 10th and the 15th. After your initial purchase, you will be automatically charged on the 25th of each month for the next month's shirt.
The cut-off to receive the current month's shirt is the 20th. That means that if you place your order on or before the 20th of the month, you will receive your first shirt that same month. If you place your order on the 21st of the month or later, your will receive your first box the following month. You will then be charged on the 25th of each month for the next month's box until you cancel your subscription.
All subscriptions are Final Sale as they have been produced specifically for our subscribers. Once you have been charged for the month, we are unable to cancel your subscription or issue a refund for that same month. You can cancel your subscription at any time to avoid being charged for additional months.
Absolutely incredible! They were clean, no errors, and shipped in 3 days!!! Love them
Great quality, love the bags!!
I am so impressed with this company. They made such a special personalized sweater for my wife. She’s gonna love it. Thank you so much to barn Street designs